You receive a personal US address for deliveries. You can use it for shopping, supplier shipments, or business mail, and manage services after items arrive at our warehouse.
Yes. You can ship orders from any US retailer or supplier to your personal address and combine services like consolidation, repacking, storage, or onward shipping.
Yes. Our service is designed for international customers who need a US-based receiving address and a reliable way to ship worldwide.
After your packages arrive and are checked in, you can select services (consolidation, repacking, storage, insurance) and confirm shipping when you are ready.
Yes. We support international shipping and domestic shipping within the USA, including shipments to Amazon Fulfillment Centers when requested.
We support both. Individuals use our service for shopping and personal deliveries, while businesses and sellers use it for inventory receiving, consolidation, and fulfillment workflows.
Typically we need destination country, package dimensions/weight (or estimated), number of packages, and any add-on services such as consolidation, repacking, or insurance.
Yes. You can store packages in our warehouse and schedule shipping later, or wait for more deliveries to consolidate into a single shipment.
Frequently Asked Questions
Package Forwarding & Mail Forwarding
Package forwarding lets you shop from US stores using your personal US address. We receive your packages at our warehouse and forward them internationally or domestically based on your instructions.
Package forwarding is for parcels and online purchases, while mail forwarding is for letters, documents, and business mail. Both use your personal US address but follow different handling workflows.
Yes. We can forward documents securely and, when requested, apply additional handling instructions to reduce risk during transit.
Yes. You can request shipments to different destinations depending on your needs, including international addresses, US addresses, or Amazon FBA.
Packages and mail are processed based on your selected services. If you request repacking or consolidation, items may be handled accordingly to optimize shipment size and protection.
Yes. Many sellers send supplier packages to our warehouse, request consolidation and prep, and then ship directly to Amazon FBA.
Oversized or heavy packages may require special handling and can affect shipping options and pricing. We confirm the best approach after receiving the package.
The main factors are package weight, dimensions, destination country, and service level. Consolidation and repacking can help reduce dimensional weight.
Frequently Asked Questions
Consolidation & Repacking
Package consolidation combines multiple incoming packages into one outbound shipment. This often reduces shipping costs and makes delivery easier to manage.
Consolidation is usually worth it when you have multiple small packages arriving from different stores. Combining them can lower dimensional weight and reduce total shipping fees.
Repacking may include removing excess packaging, choosing a more suitable box size, and adding protective materials as needed to improve safety and reduce volume.
Yes. Protective packaging options are available for fragile items. We can use additional cushioning materials to reduce risk during shipping.
Consolidation may add a short processing step, but it often saves time and money overall by reducing shipping complexity and avoiding multiple outbound shipments.
Yes. You can consolidate multiple packages arriving at your US address, regardless of which store or supplier shipped them.
Yes. When repacking is requested, we can remove unnecessary paperwork or promotional inserts to reduce bulk, based on your instructions.
Yes. For Amazon sellers, repacking can be combined with prep requirements (labeling, polybagging, protective packaging) before shipping to Amazon FBA.
Frequently Asked Questions
Storage & Inventory Options
Yes. We offer storage options that allow you to hold packages, wait for additional deliveries, consolidate later, or manage inventory before shipping.
Storage duration depends on your plan and selected services. Short-term storage may be available to support consolidation, while long-term storage supports inventory management and fulfillment.
Yes. Many sellers store inventory with us and use pick & pack and fulfillment services to ship orders to customers or to Amazon.
Yes. You can ship part of your stored inventory and keep the rest in storage, depending on your fulfillment and shipping plan.
Yes. Storage can be used to wait for more deliveries and then consolidate everything into one shipment when you are ready.
Yes. For sellers and fulfillment clients, inventory can be organized and managed by SKU to support accurate picking, packing, and replenishment planning.
Yes. Our warehouse storage is designed for secure handling and controlled access, with structured receiving and outbound processes.
Storage fees may apply depending on storage duration and service type. Any applicable charges are communicated clearly before they are applied.
Frequently Asked Questions
Insurance, Safety & Risk
Yes. Optional shipment insurance is available to help protect valuable items during transit. Coverage is typically based on the declared value.
Insurance is commonly calculated as a percentage of declared value. Final insurance cost depends on shipment value and selected shipping method.
Yes. Repacking with protective materials helps reduce risk for fragile items by improving internal cushioning and reducing movement inside the box.
Yes. Special handling can be arranged depending on item type and requirements. We confirm options after receiving your shipment.
We use structured warehouse processes for receiving, handling, and packing. Protective packaging options are available when additional safety is needed.
No. All service fees and optional costs are communicated clearly. Final charges depend on selected services and shipment details.
Share item type, fragility, value, and any handling preferences. This helps us apply the correct repacking and protective packaging approach.
Yes. We confirm applicable service fees and shipping options before completing consolidation, repacking, insurance, or outbound shipment processing.